Posts Tagged “Mature age jobs Melbourne”

Who is going to hire a woman in her 50s?

It’s a question Tracey Ward has been asking herself a lot lately.

The 56-year-old is a self-employed life coach for women, but has seen her income dry up due to the pandemic.

She’s surviving off JobKeeper payments, but when the subsidy is scrapped in March, Ms Ward is afraid she will “really struggle”.

She knows she could get some sort of work – “there are organisations like Bunnings who hire people of all ages”, she said – but she wants something different for herself and fears the lack of attention from the federal government on her age group could signal the end of her career.

While the government has focused on the high levels of youth unemployment borne out of the pandemic, middle-aged, mid-career workers say they have been forgotten.

The unemployment rate for Australians aged over 40 was 3.8 per cent in January 2020 and grew to 5.2 per cent in July before recovering slightly to 4.7 per cent by October.

Some of those stuck unemployed say they are dumbing down their resumes to appear less threatening to potential new employers; others, like Ms Ward, wish funding could be funnelled into upskilling rather than hiring incentives based on age.

‘If you’re 40-plus and a woman you just don’t get a new job’

A woman in a red cap and sunglasses leans on a wooden railing over the sea.
Sheena Gulati has been told she’s too qualified for the jobs she applies for.(Supplied)

Sheena Gulati was told many times in 2020 that she was “overqualified” for a role.

The 43-year-old lives in Sydney with her husband and two children.

Before the pandemic hit, she was working as a part-time contractor in accounting and finance.

Of all the reasons to be rejected from a job, being “too experienced” wasn’t something she expected to hear.

“They want someone who is young because I think they think overqualified people will ask more questions and tell them how to do things better,” Ms Gulati said.

She suspects her qualifications have little to do with it.

“It’s your age they’re talking about,” she said.

Ms Gulati felt the competition within the jobs market ramp up, and said she is surrounded by friends and family in their 40s who are struggling to secure work.

It’s become so tough she’s considering a career change.

“I have been thinking about it, but it would be a fresh start. It’s scary. I have been in this line of work for a really long time, my qualifications are in this so it will be hard starting afresh,” she said.

“If you’re 40-plus and a woman you just don’t get a new job.”

Her mortgage, other household bills and the expense of raising two children is beginning to bite and Ms Gulati says she’s frustrated the government appeared to forget about middle-aged Australians.

“Why does the government want to give more benefits to elderly people over 65 but not us? What do you do between 35 and 50? Where do you go? What do you want us to do?

“I think it’s unjust – your partiality is based on age. Why? I have no idea.”

Need a job? Learn to ask

A woman sits at a table smiling into the camera.
Career practitioner Lois Keay-Smith says mature-aged workers can’t rely on what worked for them the first time around.(Supplied)

Career practitioner Lois Keay-Smith has been coaching people looking for a new job for years, and primarily helps people aged 30 to 60.

She said, surprisingly, the pandemic appeared to be the last straw for people looking for a career change.

“It’s highlighted aspects of their work they don’t like. It’s given people some freedom to say, ‘I wasn’t happy anyway and with all these changes I want to go and do what I want to do’,” she said.

Ms Keay-Smith said older workers “definitely” faced challenges, like adapting to a new work environment where competition for jobs was high.

“I find some mature work-seekers fall back on what worked for them last time, but it doesn’t work because there are so many more eyeballs on job ads,” she said.

“But an advantage they have is they have good networks; they’ve been in the workforce and often the work I do is help them activate that network.”

Ms Keay-Smith says one of the best pieces of advice she has is: learn to ask.

“I call it the rise of the returnee – going back to a company you used to work for by tapping into those colleagues you used to work with before,” she said.

“There used to be a stigma around that – you never go back – but that’s changed and both of these things around people are more accepting that things change in organisations quite rapidly.”

Ms Keay-Smith also says she’s heard the ‘overqualified’ response quite a lot when it comes to mature workers.

“[The company’s] main concern is that you are using the job as an entry point,” she said.

“They feel you are not going to stay because it’s not fulfilling and you might get bored.”

Her advice for people who do want to scale down their role is to be honest.

“If you know you are going to get the overqualified response, you do have to address the elephant in the room and say why you are attracted to this role.

“It’s about positioning yourself as a stayer or someone who can contribute a lot in a short space of time.”

Ms Keay-Smith’s top career advice is:

  • Use your networks.
  • Get comfortable being on camera. Practise interviews on Zoom with a friend.
  • Don’t be afraid to go back to a company you used to work for.
  • Get up to speed with the latest interview techniques.

Older workers want to upskill

Hands are seen on the keyboard of a laptop.
Tracey Ward doesn’t want a handout, she wants to learn new skills to improve her business.(Unsplash: Thomas Lefebvre)

While Ms Ward believes an incentive to hire young people is great, she says helping people who are mid-career would have a greater benefit overall.

“Younger people have time to try things and fail and learn from it, but it becomes more scary when you’re older and have a mortgage to pay and have no back-up plan,” she said.

“You’re very conscious of your superannuation for retirement.

“I am very proud to be a woman in my 50s, but I know women who don’t let their hair go grey because if their company finds out how old they are they go in the redundancy pile.”

Just like Ms Gulati, Ms Ward has heard employers say they don’t want to hire qualified, older workers because they are afraid they will “make waves”.

She has friends who have pared back their resumes after being told they are “too experienced” for a role.

“It’s desperate and very real for many especially women; grey-haired men are classed as distinguished and experienced whereas grey-haired women aren’t. We are not revered for our wisdom.”

Ms Ward doesn’t just want to be hired, she wants to upskill to remain relevant in the ever-digitising workplace.

“Everything is going online and into a digital space so fast and some older people are being left behind because there’s no time or money to reskill,” she said.

“I have just spent the past hour trying to work out how I record myself whilst I’m recording a presentation on the Mac, so there’s endless [challenges].”

Sometimes she laughs it off. Other times it’s overwhelming.

Ms Ward said an upskilling program where companies provide pro-bono work for older people to learn digital skills would go a long way, and be much more helpful than just being hired by a company because there’s a monetary incentive.

“I’m not talking about someone from Centrelink showing me how to do it for half an hour on video. I’m talking about someone who is at the head of their game getting a tax incentive to help me step up my business,” she said.

“And then I could employ people so it could be a win if other companies were encouraged to help people like me because I don’t have the funds to do it myself.

“I don’t want a free handbag. I want my business to be really successful. I’d happily be the pilot for it.”

Have you been rejected for a job because you are ‘too qualified’? Does the system discriminate against older Australians?

Older unemployed and underemployed workers struggling to find roles due to ageism in recruiting

Many older applicants report being rejected for jobs because of “Cultural Fit”

Answer this question: How easy is it for you to strike up a good conversation with your younger colleagues in the office kitchen?

It may seem like a strange question, but that’s a benchmark some companies are using to decide who to hire, one Sydney-based recruiter tells us, and the assumption is that older Australians won’t know what to say to their younger colleagues.

When PM spoke to 44-year-old John Allie last month his confidence had begun to take a hit because after more than 100 job applications, and 30 final round interviews, the feedback was always the same.

“You interviewed well, they really liked you, but they didn’t feel you were a cultural fit for the role,” Mr Allie said.

“I mean what does that even mean?”

Mr Allie feared it was a bit of a catch-all comment to imply he wouldn’t get along with his younger co-workers.

So, PM asked those involved in the hiring process if Mr Allie’s fears were well founded.

“The candidate you were talking about saying it’s used as a bit of a catch-all is true,” Mark Smith, the group managing director of recruitment firm people2people, said.

He shared his own example of a middle-aged candidate being passed over for not being the right cultural fit in a call centre.

“We had a more mature guy that went in for the job,” he said.

“That’s the way the client described it to us and that’s how we had to pass it onto him.”

In this example, the company went with a younger candidate.

“The reality is that they asked him how are you going to deal with this particularly stressful job with the inbound calls,” Mr Smith explained.

“He said, ‘well I would engage in some banter in the kitchen with my colleagues’.

“That’s when the [company] turned to us and said, ‘you know what, he’s probably not going to be able to engage in the banter in the kitchen with his colleagues because he really won’t have too much in common with them to talk about.

“So they went with another candidate who happened to be younger.”

Young favoured for tech-heavy roles

But it’s not just navigating office banter that’s tripping up older Australian job candidates, said Kathryn Macmillan, the managing director of 923 Recruitment.

Her team places white-collar workers in finance, administration, sales, marketing and technical roles, from entry level to senior management.

She told PM that, for many admin and tech-heavy roles, companies are actively preferencing younger candidates.

“Perfect example of that is Single Touch Payroll,” she said.

“People in accounts need to be able to navigate a huge amount of software: MyGov ID, Single Touch Payroll, and it’s really quite complex.

“So it’s that ability to be proficient in that technological use.”

PM asked Ms Macmillan if she was seeing a preference from companies for younger people to take on those roles as opposed to older people who perhaps aren’t “digital natives”.

“So for people who are older it’s very important that they address that perception.”

Figures from the partly government-funded Centre of Excellence in Population Ageing Research show 18 per cent of workers aged 55-64 believe their organisation discriminates on the basis of age in recruitment and selection.

This preference for younger candidates is starting to show up in the number of older Australians being forced onto government assistance programs.

Australians aged between 45 and 65 now make up about half of all unemployment support recipients, with more than 330,000 on the welfare payment as of September last year.

‘Pick a footy team to follow’

Recruiter Mark Smith said there was definitely a need for older Australians to work on their job skills, but also called on the Government to establish workplace age diversity targets to combat the problem.

Age discrimination commissioner Kay Patterson told PM a large number of companies were breaching the law by discriminating on the basis of age.

PM asked Dr Patterson if the Government had any plans to set an age diversity target, at least for the public sector.

“I don’t know if setting targets is the way to go about it,” she said.

“My team here have been working on training programs for the NSW State Government to encourage their recruiters to look towards a multi-generational workforce and making sure there’s diversity — not only in terms of gender — but in terms of age as well.

“I think it’s about educating employers that they benefit from having a range of age groups.”

In the meantime, Mark Smith’s advice for underutilised or unemployed older Australians is to be specific when asking for feedback from recruiters.

“Ask the recruiter ‘what particular competencies was I lacking?'” he said.

“‘How would you describe the culture?’ and get them to describe it back to him.”

Oh, and pick a footy team to follow … seriously.

“What that means is that if you’re going to work in an environment where you’ve got a lot of people who are interested in AFL, if you’ve moved to Melbourne, you’ve got to pick up a team.”

source: ABC

Gold Coast resident Liz Clifford stands outside her garage.
PHOTO

Liz Clifford is selling her house because she cannot keep up with the repayments.

In the space of five years, Liz Clifford has lost her husband to cancer, her office job and now her home.

At the age of 60 she finds herself struggling to get by on Newstart unemployment benefits.

“Very disappointed with life,” she told 7.30.

“It wasn’t his fault that he got sick and died, but after losing my job I don’t have the income now to support living here — rates to pay and bills to pay.

“I don’t like to say it’s destroyed my life, but it’s certainly torn it apart.”

Ms Clifford is part of a worrying trend. The number of people aged 55-64 on Newstart has risen by more than 55,000 in less than five years.

“It’s been very difficult. It makes you feel quite worthless actually, like you’ve got no purpose in life,” she said.

“I feel a little bit insulted and I feel like I’ve been punished for being unemployed.”

She lives on about $50 a day and has been forced to sell her and her late husband’s dream home because she can no longer keep up with repayments.

‘I’ve got a lot to offer’

A Centrelink sign

PHOTO Liz Clifford says she uses her fortnightly Centrelink payment to pay off her credit card.

Newstart has not increased in real terms for more than two decades, and the Federal Government is resisting calls to lift the payment.

“Electricity’s not cheap, water rates and house rates aren’t cheap,” Ms Clifford said.

“I get my Centrelink payment every fortnight and that just goes straight onto my credit card.

“Because I’ve used the redraw facility on [the mortgage], it’s gone up but I’ve tried to be very careful with that.”

Ms Clifford currently works part-time at a Gold Coast boarding kennel but is planning a move to Ipswich to find a cheaper home and full-time office work.

“I think people probably want someone who’s 35, 40 or something like that or maybe even younger.

“I know I’ve got a lot to offer, I’ve got a lot of skills and I’ve worked for a long time and I’m quite computer literate, but I think people just think, ‘She’ll be wanting to retire in a couple of years’ time, so it’s not worth taking her on’.”

More programs needed for mature age workers

Flinders University's Professor John Spoehr is a labour market analyst.

PHOTO Professor John Spoehr says older jobseekers face discrimination and other challenges.

Labour market analyst Professor John Spoehr said the sharp rise in the number of over-55s on Newstart was due to a downturn in traditional industries and a crackdown on eligibility for disability support payments.

“Despite the Australian unemployment rate being relatively low, that masks some other problems in the labour market,” he told 7.30.

“In particular, the difficult circumstances that mature-age workers face, particularly because of the decline in mining and manufacturing.

“People who were skilled in those sectors had to find jobs in very, very different areas of the labour market, predominantly in the services sector where they weren’t well skilled.”

Professor Spoehr said a poor education was hurting some workers in the modern employment landscape.

“Typically, mature-age workers, baby boomers in particular, often require more support than a lot of other workers in the labour market that are struggling,” he said.

“I think there’s a need for an expansion of mature-age employment programs in Australia to support mature age workers through these difficult transitions.”

Living on $40 a day

Phillip Cacciola stands in front of an army jeep.

PHOTO Adelaide resident and Newstart recipient Phillip Cacciola volunteers at a military museum.

Phillip Cacciola, 61, has a lifetime of experience on the factory floor.

“My first job [was] cabinet maker, then I got a job at Holden, biscuit factory, steel fabrication,” he told 7.30.

“Then I got a job at Copperpot pate and dip factory. I was there for 10 years.”

He is now unemployed and believes his reading and writing skills and age are stopping him from finding work.

“Everything is on the computer,” he said.

“When you put a job application in you’ve got to put it in the computer. I can’t do that. Simple as that, I just can’t do that.

“If they put me on a forklift and show me what to do I’d probably pick it up after a while. You’ve got to go through the paperwork and safety and stuff.

“I know the safety stuff but you still got to write it down, that’s my biggest problem.”

Mr Cacciola said he had personally sought out courses to improve his reading and writing skills but wanted the Government to help more in this area as well as increase the Newstart payment.

He lives on about $40 a day.

“Sometimes I get cranky when I hear things about the politicians,” he said.

“They’ve got no problems paying the electric bills, they’ve got no problems paying anything.

“If they want to buy something they can get money out of the bank and buy it. I can’t do that.”

Source:ABC