7 Jan 2019

Casual Reception (Psychology Practice) Mentone

for CBT Australia – Melbourne

NOTE: This job listing has expired and may no longer be relevant!

Job Description

Receptionist in Mentone – Day / Evening

We are looking for enthusiastic experienced receptionists with a mature, professional and friendly manner to join our front desk team.

As the successful receptionist, you will be operating the front desk of the psychology practice as the first point of contact for all questions and enquiries. Joining a team of administrators, your duties will include but are not limited to:

• Answering incoming calls and allocating and responding to emails
• Greeting clients and register clients according to established protocols
• Booking appointments
• Issuing patients with invoices and taking payments
• Scanning, entering and updating information onto the database
• Completing other clerical duties as assigned
• Ensuring reception area is well maintained, neat and clean
• Safeguarding patient privacy and confidentiality at all times

What you’ll need to succeed
• Previous experience as a Medical Receptionist
• Excellent communication skills (both written and verbal)
• Previous experience with practice management software helpful but not essential
• Ability to prioritise tasks and work efficiently
• Professional customer service
• Ability to work autonomously and within a team
• Great organisation skills
• Well developed interpersonal skills
• The ability to identify and deal with issues pro-actively
• The discipline to independently follow tasks through to completion
• A strong focus on customer service with an excellent telephone manner
• Have a high level of integrity and confidentiality
• Be culturally aware

**please note that applicants that DO NOT meet the above criteria will not be short listed

***mature aged applicants are encouraged to apply

Open Hours;
Mon- Wed 9am -8pm
Thursday – Friday 9- 5pm

You will need to be available Wednesday Thursday & Fridays 9-5pm
Position is to cover sick leave period with the option of continuing employment.

How to Apply

Please send resume to Practice Manager at: cbtaustralia@outlook.com

Job Locations: Melbourne.
Job Categories: Receptionists.
Job Types: Casual.
Salary: Less than 20,000.

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