Full Time PC Service Technician and Helpdesk Support
Tang Technology established in the early 1980’s is still a family owned and operated business, which owes its growth and success to the outstanding skills and work efforts of its employees and dedicated family members.
We are located in our purposed built Information Technology retail and technical facility in Osborne Park, Western Australia.
We are very proud of our excellent working environment and employee nurturing environment for both young and mature aged staff. Tang Technology has employees which have been with Tang approaching 33 years, with the average now at 22 years for the company employment.
We are looking for the right mature aged customer service focused personal computer service technician and help desk specialist, to join our happy family of Information Technology specialists, we are not looking for just another employee.
If you are looking for a short term employment tenure, please do not waste our time or your own time, we will work it out very quickly and you will not stay with our great company or have the enjoyment of working with our team.
At this time our technical department is being upgraded to assist those staff with accessibility or mobility requirements, this will be completed in the coming months, please do no let this issue deter you from applying, remember its about finding the right candidate for the role, physical obstacles in work environment can be overcome.
This role is not gender specific, female and male are both welcome to apply, as age is no obstacle gain rewarding employment at Tang Technology.
Tang Technology prides its self on having the most number of highly skilled, customer focused and motivated female Information Technology specialists in Perth.
The role will include but not limited to:
Outstanding interpersonal communications skills.
Call centre experience would be an asset but not necessary.
Capable of working with our team 15 mature Information Technology specialists.
Hardware troubleshooting and basic hand technical skills will be highly desirable but not mandatory.
Microsoft Windows compatible computer troubleshooting and repair.
Microsoft Operation Systems and applications.
Hardware faulty finding and diagnosis.
Remote support and PC application troubleshooting.
General help desk and Personal computer assistance and remote assistance.
Customer face to face computer assistance and remote assistance.
Working with other team members and sub contractors to reach a satisfactory solution for our customers.
Basic networking support and troubleshooting.
Position can be full time or part time based on the capability and skills of the applicant, flexible working hours are the normal employment arrangements at Tang Technology.
Training and support from other mature PC service Technicians and Helpdesk specialists.
Mobile device skills Apple, Android, Microsoft highly desirable but not mandatory.
We know that mature aged employees are able to learn and focus many times faster than younger employees and hence one to one training is the normal procedure at Tang Technology
Tang Technology has an extremely flat and customer focused management structure we are not driven by a dollar value measurement scale, we manage but customer satisfaction, outcome, referral business and maintaining our outstanding “Can Do” reputation.
The salary is negotiable for the right candidate from $ 40000 to $ 60000, the position is negotiable as a part time or full time position for the right candidate.
How to Apply
Applicants should express there interest in the position using the following methods:
1. Resume – email to email@example.com
2. Phone call – Tel: 08 9208 8815
3. Skype call – hyem.office
4. Mobile call – Tel: 0419 915 358
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