25 Feb 2022

Part-Time Office Administration Manager

for Melbourne Towing Service – Melbourne

NOTE: This job listing has expired and may no longer be relevant!

Job Description

Established Family owned Towing and Transport Company in South Melbourne, requires the services of a Mature Administration Manager.
The overall purpose of this Permanent Part Time Role, 25 – 30 hrs/week, is to co-ordinate the allocation of Tow Trucks to Accident scenes and the ad-hoc pickups and deliveries for the Company and Customers.
The Role will be accountable for General Administration, Allocation and Operational Support, handling incoming and outgoing calls.
You will have a current skill set, well spoken phone manner, and experience with spreadsheets. You will possess a can-do attitude, happy disposition, an eye for detail and the ability to work under pressure in a busy setting.

AGE IS NO BARRIER and would suit someone looking to semi-retire or returning to the workforce. Full training will be given.

Duties will include, but not be limited to:
Respond to requests from Accident Allocations to dispatch Tow Trucks to accident scenes, and monitor retrieval of vehicles back to yard.
Allocate and monitor jobs for the ad-hoc fleet.
Plan and dispatch vehicle, plant and equipment jobs to trucks in accordance with Customer time frames and expectations.
Provide the highest level of Customer Service by answering Customer calls and service queries.
Accurately enter bookings into the system.
Other duties as required.

SKILLS AND EXPERIENCE:
Proven experience in an Office / Administration environment.
Numeracy, written and verbal communication skills.
Time management and the ability to prioritise tasks.
Excellent computer skills.
Adaptable and flexible approach to work.
Professional and motivated work ethic
Capacity to meet deadlines.
Positive outlook.
Salary negotiable, based on experience.