6 Jul 2021

Full Time Phone Logistics Coordinator

for Melbourne Towing Service – Melbourne

NOTE: This job listing has expired and may no longer be relevant!

Job Description

We are a small Family owned Towing & Transport Operator located in South Melbourne, and we are seeking the services of an experienced Logistics and Dispatch Co-ordinator.
The overall purpose of this Full Time position is to co-ordinate the allocation of Tow Trucks to Accident scenes and the ad-hoc pickups and deliveries for the Company and its Customers.
It is a challenging and varied role and every day is different.
Working in a busy environment that is fast paced, where the service delivery Team is fully committed to delivering the required outcomes on time, every time.

DUTIES WILL INCLUDE, but not be limited to:
Respond to requests from Accident Allocations to dispatch Tow Trucks to accident scenes, and monitor retrieval of vehicles back to yard.
Allocate and monitor jobs for the ad-hoc fleet.
Plan and dispatch vehicle, plant & equipment jobs to trucks in accordance with Customer time frames and expectations.
Continually monitor pick up and delivery times and contact Customers to inform of job status.
Provide the highest level of Customer Service by answering Customer calls and service queries.
Accurately enter bookings into the system.
Co-ordinate Driver activity and communicate effectively to resolve transport issues as they arise.
Monitor Drivers working hours.
Develop relationships with our Drivers and key Customers.
Actively engage in a culture of Business improvement.
Other duties as required.

SKILLS AND EXPERIENCE:
Proven experience in a Towing and Transport environment is important but not essential.
Numeracy, written and verbal communication skills.
Time management and the ability to prioritise tasks.
Excellent computer skills.
Adaptable and flexible approach to work.
Professional and motivated work ethic.
Capacity to meet deadlines.
Positive outlook.
Experience with In Bound and Out Bound Customer Service.

Candidates that are interested in growing their skills and developing their career in the Towing and Transport field are encouraged to apply.

Salary negotiable.

How to Apply

If this sounds like you, do not hesitate to apply for a confidential interview. Applications can be emailed to accounts@melbtow.com.au or by the “Apply now” option.

No Recruitment Agencies please.

Job Locations: Melbourne.
Job Categories: Transport & Logistic.
Job Types: Full Time.
Job Tags: full time jobs for 50+, jobs for 50+, jobs for mature age, jobs for mature age workers, jobs for older workers, mature age, mature age jobs, older workers, and older workers jobs.