13 Nov 2020

Contract/Temp Customer Support Centre Co-worker

for IKEASydney

Job Description

Are you a passionate customer service advocate who thrives on finding solutions for customers?

Do you enjoy that feeling of a job well done, knowing you have made a difference in someone’s day?

Then join us in our busy call centre and help us deliver excellent service to our many customers.

This varied role will see you attending to general customer queries over the phone, which can be both simple and challenging. You will be processing orders and resolving customer enquiries and complaints. By building trusting relationships with customers you will educate customers on our home furnishing solutions.

We provide a full and detailed training and induction program to ensure you are equipped with the skills and knowledge required to do the role, with the support from a wider co-worker and leadership team as you learn and grow into your full potential.

These roles are part time, temporary with an anticipated start date of 14 December 2020 until 22 March 2021, offering either 40 or 60 hours per fortnight.

To meet the needs of our customers, the roles will require you to be available to work varied shifts. Your roster is prepared 4 weeks in advance which supports you in being able to plan your life outside of work.

How to Apply

For more information on the role and to apply, please follow the link which will take you to the job ad on our website.

Job Locations: Sydney.
Job Categories: Customer Service - Call Centre.
Job Types: Contract/Temp.
Job expires in 18 days.

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