15 Nov 2021

Full Time Office Administrator – Towing / Transport

for Melbourne Towing Service – Melbourne

Job Description

We are an established Family owned Towing & Transport Operator located in South Melbourne, and we are seeking the services of an experienced Office Administrator either in a Full Time or Part Time Role.

The overall purpose of this Full Time position is to effectively cover all aspects of the day to day operations within the Reception department, and co-ordinate the allocation of Tow Trucks to Accident scenes and the ad-hoc pick ups and deliveries for the Company and its Customers.

In addition to a can-do attitude, personality is also important within the Office culture. We seek a person with maturity in mind that asserts a happy disposition and focus on detail and results. Age is no barrier.

Duties will include, but not be limited to:
Respond to requests from Accident Allocations to dispatch Tow Trucks to accident scenes, and monitor retrieval of vehicles back to yard.
Allocate and monitor jobs for the ad-hoc fleet.
Plan and dispatch vehicle, plant & equipment jobs to trucks in accordance with Customer time frames and expectations.
Provide the highest level of Customer Service by answering Customer calls and service queries.
Accurately enter bookings into the system.
Other duties as required.

SKILLS AND EXPERIENCE:
Proven experience in a Towing and Transport environment is not essential.
Numeracy, written and verbal communication skills.
Time management and the ability to prioritise tasks.
Excellent computer skills.
Professional and motivated work ethic.
Capacity to meet deadlines.
Positive outlook.

How to Apply

If this sounds like you, please apply for a confidential interview.
Applications can be sent to accounts@melbtow.com.au

Job Locations: Melbourne.
Job Categories: Administration & Office Support.
Job Types: Full Time.
Salary: 40,000 - 60,000.
Job expires in 11 days.

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