Part-Time Showroom Consultant
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The Showroom Sales Consultant is the first point of contact for customers considering the purchase of a new kitchen, bathroom, ensuite, laundry and more. As such, they make a critical impact by creating a favourable impression in the customer’s mind about the company and its products. The Showroom Sales Consultant must understand and qualify the needs of the customers by managing their expectations, which will increase the Customers desire to purchase our products.
The Showroom Sales Consultant’s primary focus is to sell Kitchen and Bathroom appointments with a Design Specialist. People in this role need to develop trust, rapport and confidence with the customer, establish their needs and go through an in depth Showroom Presentation with them, which will ideally lead them to an appointment.
The Showroom presentation highlights the credibility of the company, outlines its products in terms of their features and benefits and provides the client with details of Harvey Norman Renovations latest promotional offers. These activities provide an important context from which the Designer commences their discussions with the customer, during the appointment.
How to Apply
We have 2 positions available at present. 1 is casual for a 4-6 months to cover leave requirements at our Auburn and Alexandria showroom. The other is 2 days per week at our Alexandria showroom. Weekends are our busiest opportunities, therefore both roles require the ability to work weekends. The ideal candidate will have a passion for people and renovations, who have the confidence to build trust and rapport with customers of all walks of life. All training will be provided, however previous customer service/sales experience would be highly regarded.
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